Ooops! Great Employees Make Mistakes

Several years ago I had an employee who made a decision I wouldn’t have made that cost me a lot of money. Nevertheless, he made what he thought was the right decision at the time and I backed him up 100 percent. At the time, my company provided digital prepress services to professional portrait photographers. [...]

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You Don’t Know Jack (Dorsey)

I have a friend in a local hip-hop duo. He does concerts, records albums, and sells merchandise. On Twitter I saw this tweet: “@Hurris: Hey peeps make sure to get in your orders for the Hurris & Gig apparel… Cash, Paypal or card. Sweaters $20-25, tees $10. #murk” I like to support local business, artists, [...]

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Three Things I learned From Abraham Lincoln

I’m a big fan of Abraham Lincoln. Needless to say, I’ve seen the movie “Lincoln” with Daniel Day Lewis in the title role, but that’s not what I want to talk about. The movie reminded me of a book I recently read about the President, Team of Rivals: The Political Genius of Abraham Lincoln. Although [...]

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Think Big—But Not Too Big: 3 Tips for Setting Goals You’ll Actually Achieve

I’ve got a couple of major personal goals I’m working towards next year and am in the process of setting some professional goals for 2013 over the next few days. When I came across Gell Browning’s article this morning, her three tips resonated with me. She suggests that those of us who are “right-brainers, the [...]

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3 Keys to Achieving Successful Visibility

As a kid I remember watching Mr. Magoo, a near-sighted old fellow who was always into trouble because he couldn’t see very well. The cartoon was created in 1949 and was listed number 29 in TV Guides “50 Greatest Cartoon Characters of All Time” list that was published in 2002. I think there’s something we [...]

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Six Tips for Hiring and Keeping the Best Talent

As most of  you know, I’m a big Evernote fan. When I noticed an article on hiring and keeping great people by Evernote CEO Phil Libin, I became all ears. I’ve listened to a couple of interviews with Libin, use his software every day, and wanted to see for myself what he thought was the [...]

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Four Keys to Keeping People Focused on the Right Things

There is always something more to do. For most small business owners, keeping people busy isn’t the challenge, it’s keeping them busy working on the right things. With smaller staffs and often overworked employees, keeping people focused on the things that will produce the most value to a business is often the difference between thriving [...]

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3 Secrets to Creative Problem Solving

The Japanese say, “There are many ways to climb Mt. Fuji.” In other words, there are many ways to accomplish an objective or solve a problem. Coming up with creative solutions to the challenges small businesses face isn’t always easy, but it sometimes makes all the difference between a successful initiative and a flop. But [...]

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3 Keys to Sharing Tribal Knowledge in Your Small Business

Since I was a young man, I’ve spent countless hours sitting around the campfire at the end of the day telling and listening to stories. Some of the people I’ve come to respect most over the years taught great life lessons as we stared into the embers. I’ve also taken time to do the same [...]

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Want Productive and Motivated Employees? Don’t Be Stingy

A year or so ago, like a lot of people, I spent time with Daniel Pink’s book Drive: The Surprising Truth About What Motivates Us. (A great book and well worth the time to read.) About the same time, I stumbled upon an RSA Animate video describing some of the concepts captured within the book. [...]

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