Listen to Dr. Robert Maurer’s interview

Although most people familiar with the concept of Kaizen probably wouldn’t associate it with the medical profession, Dr. Robert Mauer’s book, “The Spirit of Kaizen: Creating Lasting Excellence one Small Step at a Time,” is not only a discussion regarding how they utilize the concept at the UCLA and Washington Schools of Medicine, it makes the concept of Kaizen accessible to anyone who is looking for a common sense way to positively impact morale, improve quality, cut costs, and develop new products.

The idea of Kaizen, or continuous improvement was made famous by engineers at Toyota and a host of other Japanese companies thirty or forty years ago. Today’s podcast will define what Kaizen is, how Dr. Maurer applies it to medicine, and how  you can begin your journey of a thousand miles with a first step.