Aug 13, 2019

The Perks of American Express Concierge Service

Do you have the problem of entirely too much to do and not enough time? If you have the Platinum Card® from American Express, the solution to your problems could be as simple as the Amex concierge service. 

The benefit of the concierge service is that it’s like having a personal assistant that can make you reservations, send a last-minute gift, or research venue choices—just to name a few. So while the Platinum Card® might have a high annual fee, there are benefits that justify the cost. 

Here’s how to save time and money with the American Express concierge. 

Reserve Tables In Booked Restaurants

If you want a restaurant reservation, calling the restaurant will work fine for most places. But if a popular restaurant is already booked, pass the task on to American Express Platinum concierge.

Many upscale restaurants release reservations in blocks or for specific times, and American Express has direct lines and preferred access for cardmembers. Your concierge can spend time sorting through options and email you with a confirmation.

Beyond the concierge booking a table for you, this card perk often includes free dessert, meeting the world-renowned chefs behind the plates, and taking kitchen tours. 

Send a Last-Minute Gift

We’ve all looked at the calendar and realized that a special occasion has cropped up and we’re sitting there empty-handed. When you don’t have time to find someone who can deliver flowers or a gift, the concierge can research and sort out the delivery details for things like a particular bouquet or item from a specific store. 

If you’re completely swamped, they can even handle same-day requests. All it takes is making a call or sending a quick email, and you won’t have to miss sending that special something on that special day.

Find Specialized Services

Looking for a contractor with great ratings? A caterer who only serves vegan food? Or maybe you’re planning a big purchase and want to know the return policy of several stores around town? 

The American Express concierge can research specialized services on your behalf, finding out hours of operation, whether a specialist is available, and even set an appointment if one is needed. Not only does this save you time from calling around, but you know right where to go when you’re ready.

Get Tickets To Events and Performances

If a show is sold out or if you know you won’t be available to search as soon as a tickets go on sale, let the concierge search for the best tickets and ask them to buy the tickets the second they’re available.

American Express often reserves a block of tickets for certain events, which are made available exclusively to cardholders. As a bonus, there are no extra “service fees” with your purchase, which nobody enjoys paying.  

Research Venue Choices

Whether you’re looking for a wedding venue that can hold 500 people or an Indian restaurant with a patio, American Express concierge can do the research and make a list for any event or occasion. Sure, you could do the research yourself, but by making a quick call, the concierge can create a list of options without any hassle—and get it done faster. 

The American Express Platinum card offers up a variety of benefits, and the concierge service is another one to add to the list—one that’s often overlooked. If you’re a cardholder, take advantage of this benefit and score prime dinner reservations and show tickets or send a last-minute gift. It can save you time and money, and as long as you already have the card, you might as well use it!

It takes a little cash to change the world.

So what are you waiting for?

About the author

Abby Heugel
Abby Heugel is a writer, editor, and award-winning blogger. Her work has been featured on The Huffington Post, Thought Catalog, Bustle, In the Powder Room, and Erma Bombeck Writers’ Workshop.


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