Preface Cosmetics - Customer Story


I used Lendio in the past for a P.P.P. Loan during Covid, which was a really scary time for everybody. Their customer service representatives really helped me through the process.
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"I used Lendio in the past for a P.P.P. Loan during Covid, which was a really scary time for everybody. Their customer service representatives really helped me through the process."
— LYNN SIMPSON, OWNER
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More Customer Stories

Meet Misha Anuhea Laney, the owner of Aloha Aina Juice Cafe and E Ala Cafe on Kaua’i, Hawaii.
Born and raised in Hanalei on the island of Kaua’i, Misha initially took the risk to open Aloha Aina Juice in the back of a market, with only a single blender and a countertop. A young, single mother, she had no way to envision what the future held: outgrowing her first location in 2 years, and expanding her business to four locations with her eye on another. Watch her story and find out how Lendio helped Misha expand and establish E Ala Cafe.
E Ala Cafe’s Story
Where Aloha Aina Juice Cafe’s model includes smoothies, bowls, and to-go wraps, Misha saw the opportunity for a slower experience, and found herself with the opportunity to buy a choice location in Kapa’a.
Even with a high credit score, Misha was denied for a traditional bank loan. Looking around for options, she came across Lendio.
Rather than drawing from her savings, Misha obtained financing through Lendio to cover the working capital costs and purchase of her new location. In April 2025, the doors to E Ala Cafe opened, serving happy patrons with coffee, smoothies, and seasonal breakfast and lunch menu items made with locally-sourced ingredients.
"Lendio was right there with me, helping me every single step of the way," said Misha. “I would not have been able to buy this location without that.”
E Ala E is a call to awaken both literally and figuratively. The phrase can be used to greet the sun, encourage self reflection, or inspire action, and Misha has successfully created a space where her community can do just that.

Meet Anna Richey and Zach Fackrell, the founders of Zaana Jewelry, a husband-and-wife team who launched their business the same month they found out they were expecting twins. What started in a condo bedroom quickly outgrew its walls, went viral, and turned into a full-scale retail operation. Watch their story and find out how Lendio helped them take the leap from basement to brick-and-mortar.
Zaana Jewelry's Story
Zaana Jewelry was built on a simple idea: jewelry is an expression of who you are. Every piece is designed to be the finishing touch — what Anna describes as "the cherry on top of your outfit." From day one, the brand was a true family operation. She handles the design and creative vision. He handles the strategy and site. Together, they turned a bedroom side hustle into a nationally recognized jewelry brand.
They launched entirely online, shipping orders from a condo while navigating a pregnancy. As the business grew, so did their ambitions. A viral video with 1.5 million views in the first 24 hours made clear that demand was real, and that a basement wasn't built to handle it.
The couple knew in-person shopping would be a major draw for their customers. But opening a retail storefront meant one thing: they needed capital, without disrupting the cash flow that kept operations running.
That's where Lendio came in. Rather than dipping into their reserves, Anna and Zach leveraged financing through Lendio to cover the costs of their new location while continuing to run payroll and fulfill inventory orders. The result was a business that didn't just survive the leap — it accelerated through it.
"Lendio and funding has really helped with the foundational side of Zaana," said Anna, "and helped me focus on what's so important and what I'm best at."
The new storefront represents more than a business milestone. It's a place designed for community. Customers can come in, be with friends, feel at home, and feel confident. And for the founders' twins, now growing up watching their parents build something from nothing, it's proof that anything is possible.

Meet Heather Beck, Owner and Founder of K9 Lifeline and Heather's Heroes. Like many small business owners, the businesses had to shut down when the global pandemic hit, but Heather knew her community needed her. Watch Heather's story and find out how Lendio helped her small business.
"Having funds from Lendio really helped us be able to push out our dog product line."
K9 Lifeline's Story
Heather Beck first started K9 Lifeline to provide a safe place for dogs to socialize and to help their owners create better relationships with their dogs so fewer dogs end up in shelters.
She came to Lendio looking for funds during the pandemic. Business had slowed dramatically, but she knew her community needed the services she offered.
Heather said the process of getting funding through Lendio was really easy with clear communication every step of the process.
"If I could describe Lendio with one word, it would be supportive.... Having those funds available really impacted how big that company is now," said Heather.

Porters Bar & Grill used a loan found through Lendio to solve his business’s cash flow woes and help turn things around.
"I was so happy to be able to do this deal with Lendio; it totally saved my business."
Porters' Story
Located near Boston’s TD Garden, home of the Celtics and Bruins, the 85-seat Porters Bar & Grill fell on hard times in 2017 during the summertime off season.
Scott Nogueira, who opened the pub in 1999 with two business partners, scrambled to come up with the cash to survive, but the business’s debt “hole” continued to grow.
“We’d end up going into debt, and paying it back would take all season, so we couldn’t build up a pile” of savings, Scott says.
Spurned by traditional lenders, including his bank of 17 years, Scott turned to Lendio to solve his cash flow woes and help save his business. After securing financing through Lendio, Porters became positioned to earn over $1 million in annual revenue.
“I was so happy to be able to do this deal with Lendio,” Scott says. “It totally saved my business,”
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