Jul 11, 2020

Unforgettable Customer Service Lessons from Zappos & Public Libraries

We live in some crazy times—and that’s perhaps an understatement. Toilet paper flying off the shelves, 1-way grocery store aisles, social distancing, stay-at-home orders, city-wide curfews. Yes, crazy is definitely an understatement. Some brands are elevating their customer service to…

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Unforgettable Customer Service Lessons from Zappos & Public Libraries

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